Richard Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Richard Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for a particular product, promotion or service.

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1. General terms

These Terms & Conditions apply to your use of the Richard Casino website, related services, games and account facilities. They should be read together with any privacy information, responsible gambling guidance, promotional terms, game rules and other notices published on the website. If a specific rule conflicts with these general terms, the specific rule will apply to the relevant service or promotion.

On this page

1. General terms 2. Games, wagers and account conduct 3. Deposits, withdrawals and verification 4. Responsible gambling, privacy and liability 5. Suspension, termination and legal information

Richard Casino may update these terms from time to time to reflect changes to the website, services, legal requirements, technology or business practices. The latest version will be made available on the website. You should review the terms regularly. Continuing to use the website after an update means that you accept the revised terms. If you do not agree with a change, you must stop using the relevant services.

You are responsible for ensuring that your use of Richard Casino is lawful in the place where you are located. Gambling laws can differ between Australian states and territories. You must not use the website where online gambling is prohibited or restricted by applicable law. Richard Casino may limit or refuse access where this is necessary to meet legal, regulatory, risk management or technical requirements.

Eligibility and account access

You must meet the minimum legal age and all other eligibility requirements that apply to you before opening or using an account.
You must provide information that is accurate, complete and current when registering and whenever requested.
You may only create and use an account for yourself. Accounts must not be opened, controlled or used on behalf of another person.
You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
You must tell Richard Casino promptly if you believe your account has been compromised, used without permission or contains incorrect information.
You must not allow another person to use your account, access the website through your account or participate in games on your behalf.

Richard Casino may carry out identity, age, address, payment, source-of-funds or other verification checks. You agree to provide information and documents that are reasonably required for these checks. An account may be restricted, suspended or closed if information cannot be verified, appears misleading, or raises legal, security or financial risk concerns.

2. Games, wagers and account conduct

Games available through Richard Casino are subject to the rules shown for the relevant game. Before playing, you should understand how the game works, how outcomes are determined and any applicable stake, prize or feature conditions. Game outcomes are determined by the systems used for the service and, where applicable, by randomised processes. Once a wager has been accepted, it generally cannot be changed or cancelled unless the relevant game rules or applicable law provide otherwise.

You are responsible for checking your selections, stake amount and account balance before confirming a transaction. Richard Casino is not responsible for losses arising from your failure to protect your account, incorrect selections, device issues, interrupted internet access or other circumstances within your control. If a technical error affects a game, wager or account balance, Richard Casino may correct the error and take reasonable steps to restore the position that would have applied without the error.

Prohibited activity

Using the website for unlawful, fraudulent, deceptive or dishonest activity.
Attempting to manipulate a game, payment process, promotion, result or technical feature.
Using software, devices, scripts, bots or other tools intended to obtain an unfair advantage or interfere with the website.
Exploiting a fault, vulnerability, pricing error or technical mistake and failing to report it.
Using payment methods that belong to another person without proper authorisation.
Creating multiple accounts or using methods designed to avoid account, promotional, security or responsible gambling controls.
Uploading or transmitting harmful code, content or material that may damage the website or another person’s device.
Interfering with the operation, availability, security or integrity of the website.

Where prohibited conduct or an account irregularity is suspected, Richard Casino may investigate, delay transactions, cancel affected activity, withhold a benefit where permitted, restrict account access or take other reasonable action. Any action will be considered in accordance with applicable law and relevant regulatory obligations.

Promotions and offers

Promotions, bonuses, rewards and other offers are subject to their own terms. These terms may include eligibility requirements, activation steps, expiry periods, wagering or playthrough conditions, game restrictions, payment conditions and maximum or minimum transaction requirements. You should read the full terms of an offer before accepting or using it. Richard Casino may withdraw or amend an offer where permitted, including where there is suspected abuse, an obvious error or a legal or technical reason.

3. Deposits, withdrawals and verification

Available payment methods, processing arrangements and any applicable conditions will be shown on the website or during the relevant transaction. You must use a payment method that you are authorised to use. Richard Casino may decline, reverse or delay a transaction where it cannot be processed, appears unauthorised, does not meet verification requirements or may breach applicable law.

You are responsible for checking transaction details before confirming a deposit or withdrawal. Your bank, payment provider or other financial service may apply its own fees, limits, exchange rates or processing rules. Richard Casino does not control those third-party arrangements. You should also ensure that your account and payment information remain accurate and current.

Withdrawals may be subject to account verification, payment checks, applicable game or promotional conditions and legal requirements. Richard Casino may request additional information before processing a withdrawal. Funds may be returned to the original payment method where appropriate, or handled using another permitted method. Transactions may be reviewed to prevent fraud, money laundering, underage gambling and other prohibited activity.

You must not use Richard Casino as a bank account, payment transfer service or means of transferring funds to another person. You remain responsible for any tax, levy or other financial obligation that may apply to your gambling activity or winnings under Australian law.

4. Responsible gambling, privacy and liability

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set personal limits, take regular breaks and avoid gambling when upset, tired or affected by alcohol or other substances. If gambling stops being enjoyable or begins affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling-help service.

Richard Casino may provide tools or processes that help you manage your gambling, such as deposit controls, activity information, time reminders, account restrictions or self-exclusion. These tools operate according to the information and instructions shown when they are selected. You should not attempt to bypass a restriction or open another account during a self-exclusion period. Responsible gambling controls may limit access to some services and may not take effect instantly in every circumstance.

Personal information is handled in accordance with the applicable privacy information published by Richard Casino. This may include collecting, using, storing and disclosing information for account administration, identity verification, payments, customer support, security, responsible gambling, legal compliance and service improvement. You should review the privacy information to understand how your information is managed and what rights may be available to you.

Website availability and liability

Richard Casino aims to provide a secure and reliable service, but continuous availability cannot be guaranteed. The website or a game may be unavailable because of maintenance, updates, technical faults, telecommunications problems, security events or circumstances outside reasonable control. Content is provided for general information and may change without notice.

To the extent permitted by law, Richard Casino is not responsible for indirect or consequential loss, loss caused by your breach of these terms, or loss resulting from events outside reasonable control. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation.

5. Suspension, termination and legal information

You may stop using Richard Casino at any time and may request account closure through the available account or support process. Richard Casino may suspend, restrict or close an account where required for legal, regulatory, security, responsible gambling, verification, payment, operational or risk management reasons. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, investigations, disputes or prohibited conduct.

If an account is closed or suspended, you must not attempt to create or use another account to avoid the action. Subject to applicable law and any ongoing review, valid funds may be handled in accordance with the relevant account rules and verification requirements. Richard Casino may retain records where required for legal, security, fraud prevention, financial or regulatory purposes.

These terms are governed by the laws that apply to the relevant Richard Casino service and your use of it, subject to any mandatory rights and protections available under Australian law. If a court or competent authority finds any provision invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that it has been waived.

For questions about these Terms & Conditions, account access, transactions or responsible gambling options, use the support or contact facility made available on the Richard Casino website. Do not include sensitive payment information in an unsecured message. These terms were prepared as general website terms and should be read with all service-specific rules and notices displayed before you use a relevant product.