Richard Casino Loyalty Program: How Richard's Treasure Works

Richard's Treasure is the casino's loyalty programme, with 177 tiers in total. You become eligible for loyalty status after making at least three deposits. From there, your activity can help you move through the tier system and access the programme's reward features.

The programme uses two reward currencies: Comp Points, also called CPs, and Richcoins. They work in different ways. Comp Points can be used to unlock free spins once the required loyalty level is reached, while Richcoins can be spent in the in-platform shop on bonus cash or free spins.

• 177 tiers make up Richard's Treasure.
• At least three deposits are required before loyalty status is granted.
• Comp Points are earned through wagering.
• Richcoins are spent in the in-platform shop.
• Missions are available to support progression.

Comp Points cannot be exchanged until you reach Level 22. This is the key milestone to remember if you are tracking your balance early in the programme. Before Level 22, your CP total can build, but it cannot yet be exchanged for rewards.

Once Level 22 is reached, Comp Points can be used to unlock free spins. The source terms describe the reward type, but do not give a cash value for each CP or a fixed number of points needed for a particular reward. In practice, check the reward options shown in your account before deciding how to use your balance.

1. Reach loyalty status

   Make the required minimum of three deposits so Richard's Treasure becomes available.

2. Play within your budget

   Your qualifying wagering earns CPs at the published rate for the game type.

3. Work towards Level 22

   Comp Points cannot be exchanged before this level, so keep an eye on your tier progress.

4. Choose a reward

   At Level 22 or above, use eligible CPs to unlock free spins through the loyalty features available in your account.

The important distinction is between earning and using points. Earning starts through qualifying wagering after loyalty status is granted; exchanging them begins only when the Level 22 condition has been met.

Missions are part of the Richard's Treasure system and can be used for progression. They sit alongside Comp Points and Richcoins rather than replacing them. Your account may show mission tasks connected with activity or promotional rewards.

The Missions system is also used during registration for Richard Wild Cash, a no-deposit offer that awards 5 free spins after you complete the Missions guide. That offer has a maximum win of A$25 and no wagering requirement, but the focus here is the loyalty feature: missions give you another way to interact with the programme and track progress.

1. Open the Missions area after registering your account.
2. Read the task shown and check any conditions before starting.
3. Complete the mission as described.
4. Review the progress or reward shown in your account.
5. Continue with other available missions while keeping your normal play budget in place.

Missions are optional progression tools, not a reason to chase losses. If a task would take you beyond your planned spend, leave it for another time. Loyalty rewards have value only when the play behind them remains affordable.

If you need help understanding your tier, CP balance, Richcoins or a mission, support is available through live chat, email and Telegram. Live chat is available 24/7. Support languages include English, French, German, Italian and Norwegian.

When contacting support, include the loyalty feature you are asking about and the account information needed to identify your profile. Avoid creating a second account to try to resolve an access issue: only one account per person is permitted, and accounts sharing an address, household, IP or device are treated as duplicates.