Cookies Policy

Richard Casino may use cookies for several different purposes. The cookies used on the website may change over time as our services, technology and legal requirements develop. The following categories describe the general purposes for which cookies may be used.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, session management, security controls, fraud prevention, responsible use features, navigation and the delivery of pages or services you request. Without these cookies, some parts of the website may not work properly. Because they are necessary for the operation and security of the website, they may not be removable through ordinary preference controls.

Functionality cookies

Functionality cookies help remember choices you make and provide a more convenient experience. For example, they may remember language, region, display or accessibility preferences, or help maintain settings during a visit. If you disable these cookies, some preferences may need to be entered again and certain features may operate in a less personalised way.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the time spent on a page, general navigation patterns, errors encountered and the type of device or browser used. We use this information in an aggregated or otherwise appropriate form to assess performance, identify technical issues and improve the design, content and usability of the website.

Security and risk management technologies

Cookies and similar technologies may be used to protect accounts, detect unusual activity, reduce abuse, help prevent fraud and support the integrity of our services. These technologies may assist with verifying that activity is genuine and with identifying patterns that could present a security, compliance or operational risk.

Advertising and measurement cookies

Where permitted and where relevant to the services offered, cookies or similar technologies may be used to measure the effectiveness of communications or advertising, limit repeated displays and understand how users reach our website. We do not treat acceptance of optional cookies as a requirement for responsible gambling support or for access to information that must be available to users.

Cookies do not normally contain information such as your account password in plain text. However, information collected through cookies may be linked with other information held in connection with your account or device. We handle such information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Information collected through cookies may include an online identifier, device information, browser type, approximate location, pages visited, date and time of access, technical events and preference information. Depending on the technology and the circumstances, this information may be personal information under applicable law. We use, store, disclose and protect personal information in accordance with our Privacy Policy and applicable legal obligations.

We may work with service providers that help host, secure, analyse, maintain or improve the website. Those providers may process cookie-related information on our behalf or in accordance with their own terms. We take reasonable steps to select and manage service providers appropriately, but third-party technologies are not fully controlled by us. Their use may be subject to changes made by the relevant provider.

Cookies may be used to support legal, regulatory, security and operational requirements. For example, information may be retained or disclosed where reasonably necessary to prevent fraud, investigate misuse, protect users and the website, comply with a lawful request, or meet applicable gambling, privacy or other obligations. We do not use cookies to avoid or replace any identity, age, account, payment, compliance or responsible gambling checks that may apply.

We may update this Cookies Policy from time to time to reflect changes in our website, technologies, services, legal requirements or business practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. Your continued use of the website after an updated policy is published may indicate that you have read the updated information. Where required, we will seek consent for optional cookies in the manner required by applicable law.

Questions and privacy requests

If you have a question about this policy, wish to understand how cookie-related information is handled, or want to exercise a privacy right, please use the contact or privacy request method made available on the Richard Casino website. We may need to verify your identity before responding to a request. Any request will be considered in accordance with applicable Australian privacy law and any lawful exceptions or limitations.

This policy is intended to provide general information about cookies used in connection with the Richard Casino website. It does not guarantee that every cookie or technology will be listed at all times, because technologies and third-party services may change. The current version published on this page is the version that applies to your use of the website.